How to Update Your Zoom Client Version

I have had many educators and students ask how to update their Zoom client version so that they can use some of the more recent functions like moving between Breakout Rooms. 

This video is for you:

BTW: If your updating fails, you will see "Automatic Update is disabled for Zoom. Ask your IT administrator for Help."  You can contact your IT person or you can try reinstalling Zoom to your computer.  

Dr. Z Loses Power in Zoom Class

NOOOOOOOO!!!!!!

Even though I have made a reputation for teaching other educators how to use Zoom; regardless of the fact that I have been teaching synchronous online classes from my basement for the past 11 months; In spite of the fact that I have been teaching online for over 2 decades; I want you to know that sometimes things go wrong in online classes for me too.

Today, I was just beginning to teach my Ed Tech and Design course through Zoom. I had EVERYTHING prepared. My screen was shared so we could review our schedule and the requirements for the upcoming assignment. I had already spoken with each of my 36 students by asking them the question of the day. Each of my students had already renamed themselves by putting their group numbers at the beginning of their names to make it easier to break them up for their group work later.

Suddenly, my MacBook Air's screen WENT BLANK . . .

My lifeless computer stared back at me as I tried to make sense of the situation. My students were gone and my computer wasn't working. I was cut off from my class. I hadn't checked to ensure that my laptop was charged and it died. My students were left leaderless in my Zoom classroom.

I immediately phoned my Graduate Assistant, Lindsey. She answered quickly My computer connection was cut so I needed to reconnect another way. Lindsey affirmed that they had noticed that I had disappeared. I had not yet made her co-host so hosting had been passed to a student . . . How embarrassing! When Lindsey discovered the host, they asked the new "chief of the class" to make them host.

My computer was busy recharging so I hung up from Lindsey, and signed into Zoom with my phone. This allowed me to address the class to start them with their class activities. The next activity was Breakout Room group work. Lindsey placed them all in groups and sent them on their way to collaboration.

My computer soon regained consciousness. I was able to sign back into Zoom to regain control of my class. Things went well after that.

This was embarrassing, but it was a learning experience as well.

Here are some of my Lessons Learned:

1. Remember to have your laptop plugged in before you begin class.
2. Have your laptop charged before class.
3. Add this plugged in/charged reminder to your checklist. (You may remember that last week I posted my checklist in prep for a Zoom class. You will notice that I have since added this to the list - near the top.)
4. ALWAYS assign your assistant as Co-Host before class.

John Dewey once said:

"Failure is Instructive.

The person who REALLY THINKS, learns quite as much from their failures as from their successes."

Hopefully, I will REALLY THINK and learn from this in the future.

What about you? Have you ever had this happen to you?

My Educator's Checklist for Successful Zoom Sessions

I have had a number of educators ask me how I prepare for teaching through Zoom.  

Aside from outlining my class session, I have a number of items that I want to remember to ensure a successful class.  Remember that these are what I like to use.  I would be fascinated to hear about the items on your checklist as you move into a Zoom session.

Checklists are incredibly important for presenting an effective session.  Most of us have them in our heads, but it wasn't until I created a written version and hung it on my wall that the checklist really improved the quality of my sessions. This is what I use:

Before Your Zoom Session:

• Restart Computer (?) - Since most of us are teaching on laptops, it's easy to keep your computer on ALL THE TIME.  Sure, you might put it in Sleep mode every night, but as we work various programs and tabs and ???, it is easy to fill your computer's memory with useless RAM-ivorous memory gobblers. These gobblers can get in the way of your computer running efficiently so it is best to rid your system of them at least once a week. You don't have to restart before each class but reboot your computer at least once a week.
• Laptop is Plugged-in or Fully Charged - Your computer can die on you in the middle of class. This can lead to your students disappearing from your screen and you disappearing from their Zoom class. This may sound obvious, but I began a class running on my MacBook's battery and it died in the middle of class. I returned in a timely fashion but it was embarassing and interfered with their learning.
• Close the Door - I am an active teacher who believes that laughing and interacting with my students is an essential part of a good learning situation. This means that I need to close the door so as not to interfere with other people in my house.
• Fill my Water Glass - You need to be comfortable when you teach so identify the "creature comfort necessities" that you need and ensure that you have them all at hand.
• Pad of Paper and Pen - I use Notes and Google Keep for notes, but I still seem to need to have a pad of paper for quick notes. Using a couple of notebooks which are each divided into 5 parts, I can organize my notes by topic.  It's always good to have a couple of pens available.
• Check the Mic and Camera - I use the camera on my laptop, but I always try to clean the lens using an eyeglass cleaning cloth before class.  I have an external mic so I check the USB connection and test the quality of my recording.  If you are running multiple cameras, plug them all into your computer.
• Check for Host/Cohost - Usually, when you begin your Zoom session, you are the host by default. Don't Assume ANYTHING! Today, 10 minutes into class, I found that I wasn't hosting.  NO ONE was host. I don't remember how, but I had to sign-in again to claim Hostdom.
• Add your Assistant as Cohost - My Graduate Assistant, Lindsey, is a valuable support person. Your support people should be your cohost.  ALERT: If your assistant is going to organize your breakout rooms, they MUST be made the HOST and you take on the role of CO-HOST.
• Label the Breakout Rooms - It is easier if you already have the breakout rooms labeled if you are going to be manually putting students in breakout rooms or you will allow them to enter their own.
• Turn Off Breakout Rooms Timer - Zoom's capability to time a breakout room meeting is useful. Unfortunately, it has caused some of my Breakouts to end prematurely. I have had 15-minute meetings end in 8 minutes because the timer had been set to 8 minutes and I hadn't changed it.  The WORSE PART of this is that there is no way to change the time setting once the meeting has started. PLEASE FIX THIS ZOOM. Until then, I try to just turn off the timer.
• Test Sharing Your Screen - Test your processes like Sharing Screens before class. It is too easy for this to be a problem and roadblock in the class.
• Test your Presentation - If you are using a slide show to supplement/guide your class, you MUST test this before class begins.  Thoughtfully go through your presentation as a presentation to ensure that all of the videos work and the animation provides the effect that you planned.
• Preload Links into Tabs - Linking to other websites is an important function of my slides.  Often it takes a long time to load.  This causes an unwanted delay. Preloading these sites to various Chrome tabs is a good way to reduce potential delays.

In Session:

• Start Recording - I usually ask a student or my Graduate Assistant to help me remember to record each class session, but there are times when that doesn't work either.  Keep it on your checklist.

After Session:

• Save your Chat - Chats hold important information.  It is possible to set your settings so that your class's chats are saved automatically, but ALWAYS save your chats.
• Convert your Recording - You have to quit Zoom to convert your class session recording, but it is best if you do this immediately after your class. I don't know what the formula is to compute how long it will take to convert your recording, but my hour-long sessions usually take about 15 minutes to convert.  
• Save your Converted Recording to Google Drive - I save my recordings to my computer and then copy them to Google Drive so that students can access them. Last week, I realized that I can tell Zoom where to save the converted file.  Turns out that I can direct it specifically to my Google Drive. This saves a lot of time because I don't have to do it separately after it is save on my computer harddrive.
• Include a Link from my LMS folder to a Recording - Making a recording of your class sessions is not useful unless you have a link for your students to follow it.  I have a specific place in my LMS system where my students can go to find the link.     

9 Strategies to Optimize your Zoom Bandwidth

ARRRRRGH!  

My Zoom is SO SLOW!

Ever heard that?  Ever felt that? Watching your zoom session freeze up or listening to your students' garbled talk because your throughput is too slow is frustrating. 

It's NOT a Zoom problem. It's your Throughput.

Throughput is a combination of bandwidth and computer speed. Bandwidth may be out of your control. But there are strategies that you can take to optimize how fast your system runs once the signal enters your home.

Whether the bandwidth slowdown is on your computer or on your students' computers, here are nine strategies to speed up your throughput:

Turn Off Your Camera - This is the easiest step of all. Streaming video is 10 times the data load of streaming voice (Abbott, T, 2020) It has been suggested that muting yourself will even save few bits as well.  This option is the one that is most disliked by teachers because we want to interact with our students - but sometimes the elements require it.

Close EVERYTHING Else - Run Zoom by itself. Having other programs open while running Zoom will steal your computer's processing power and slow down your Zoom experience.

Reboot Your Computer - This may sound drastic, but it is the only way that you can ensure that you don't have any other programs running. Actually, it is a good idea to reboot your computer at least once a week to refresh your system.

Delete Programs You Never Use - You must keep 15-20% of your hard drive empty. Your computer uses your hard drive to create temporary files and swap them as it works. If there isn't enough empty space, the process becomes a little more complicated and can slow down your Zoom session. 

Move Closer to your Router - Wifi is a fickle pickle. When your computer is near your router, the signal is stronger.  As you move away, the signal becomes weaker and your bandwidth is slower. Moving closer to your router doesn't have to mean that you have to move to the basement. You can sit in a room directly above your router and the wifi will travel through the floor.

Check for Viruses - Viruses are designed to cause trouble for your computer. A strong indicator that you might have a virus of seeing your computer slow down. Infection can usually be prevented by using antivirus software to filter what enters your computer.  You can use these programs to remove invaders or you can take your computer to the repair shop.

Is Your Software Version Up-to-Date? - Improving technology is an ongoing process. Zoom released an average of about 10 minor version updates each month for the last half of 2020. Not all of them were significant changes, but it becomes increasingly important to stay current.

You can check how current your Zoom version is by clicking on your profile (upper-right corner of your opening page). A menu will appear (see image) and the Check for Updates option is the ninth one down. Zoom usually checks for updates when it opens, and often it installs the updates for you. If your Zoom doesn't seem to be doing this, check with your IT department.

Your operating system is important too. Microsoft releases major updates for Windows twice a year with minor updates every month (on Patch Tuesday). Apple releases a major update once a year in October and then minor updates every few months.  Keep your system updated.

Is Your Computer Ancient? - You should expect to replace your computer every 3 - 4 years. The hardware may still function, but technology is developing rapidly and your computer may not have what it needs to run Zoom.  

Is Your Router Sufficient? - Routers are advancing just a quickly as all other technologies. If your connection is slow, it might mean that you are in the market for a new router. Talk with your Internet service about this. You can get a new router sufficient for your home for under $100. 

I hope that you have found this helpful. Please tell me which strategies work for you. 

Let's Connect with Our Students!

P.S. Of course, I have found more strategies. Instead of having to keep updating the number in the title, I will just add these ideas down here along with who shared them.

10. Keep your virtual desktop clear.  Similar to keeping your drive clear, having a load of icons scattered around your desktop provides more load on your processor to deal with them.  (Thanks, Jeffrey Zeitz)

Using Zoom on a Phone or Tablet

Using Zoom on a laptop computer can be easy.  If you are attending a class, you just need to enter the class and engage in what your teacher has planned for you. 

But what if you have to use your phone or tablet?  How can you do all of the operations that are required in an engaging class?   Is it possible to TEACH through Zoom on a phone or tablet?

The answer is FOR THE MOST PART - YES!!!  Most of the commands that you can do on a computer can be achieved on your mobile device.

Here is a list Mobile Zoom commands. (Warning, this was tested on an iPhone.  Android and iPhone apps are virtually the same, but if you find that this doesn't work on your Android, please leave a comment or contact me at @zeitz)

These commands are presented in the order that we are presenting these actions in our OK Zoomer: Beyond the Basics workshop.  It is a workshop that has been enjoyed by over 2200 faculty members so you should check it out.

Mute and Unmute Yourself

1. Tap the icon in lower-left corner.

How to Enter Chat

1. Tap … in the lower-right corner.

2. Tap Chat in the menu.

Hide Non-Video Participants

1. Tap … in the lower-right corner.

2. Tap Meeting Settings in the menu.

3. Deselect the slide bar for Show Non-Video Participants.

Share Screen> Advanced>Music Or Computer Sound Only

1. Tap Share Screen in the menu.
2. Tap Screen.
3. Tap Start Broadcast.
4. Tap the screen.
5. Share Device Audio: should be On.
6. Move to your music application.

Rename Yourself

1. Tap on Participants
2. Tap on your name.
3. Tap on Rename.

Opening Green Screens

1. Tap the … in the lower right corner.

2. Tap Virtual Background

3. Tap the desired background

Adding Green Screens

1. Tap the + button in the lower-right corner.

2. You might see a screen asking you to give Zoom access to your photos,  

1. Tap the Change Settings button

2. Tap Photos

3. Tap All Photos or Selected Photos

4. You will have to rejoin Zoom

3. Tap the + button again in the lower right corner.

4. Select the photo you want to use as a background.

5. It should appear on your background and be added to your collection.

I hope that you find this useful. I will be updating these commands as time progresses.

Z

Taking Attendance using Zoom Reports

Welcome to the World of Online Learning!!!

We have SO MANY opportunities in our online classes, but there are still administrative duties that we have to complete.  One of those seemingly trivial but important tasks is Taking Attendance.  How can we do that?

In our regular, face-to-face class, we can create a seating chart and then just check off the empty desks on the chart.  Unfortunately, in Zoom (and other online networks) seating charts aren't available.  Therefore we must find some other ways to take attendance.  

I have tried a number of interesting strategies for taking attendance.  We have used QR codes that lead to Google Forms.  We have had students type "Here" in the Chat Room and saved the Chat Room for later review.  Sometimes we have taken screen captures of the students in who are in class for later reference. We have even tried having all of the students wait in the waiting room and checking off the attendance sheet before admitting them.

HOLD ON!!! I have found the SUPERIOR method for taking attendance!! 
Use the Zoom Reports feature!!

While this may seem like an obvious answer to the task, not too many people know about the extensive Zoom Reports that are available.  They tell you WHO attended, WHEN they joined, WHEN they left AND the content can be exported to a spreadsheet.

Instructions on How to Take Attendance during a Zoom Class

Access the Settings on Your Zoom Web Portal. 

• Access this through the zoom.us website address used by your school, or you can access it from your profile on your Zoom Client App. 
• Select Settings and then View More Settings.
• If you don't see the left-hand column when you access More Settings, widen your window to full screen. Zoom doesn't show the left column is the window where it is displaying is too narrow. 

Select Reports in the left column. (If you don't see the left-hand column, widen your window to full screen. Zoom doesn't show the left column if the displaying window is too narrow.)

Click Usage and it will open a list of reports generated for meetings between specific dates.  

• Select the dates to find the report you want.

Click on the Number of Participants for your desired meeting to view the class list. It should be blue.

Attendance List: You will find a list of all of those who attended.  It will tell you when they started, when they ended, and how many minutes they were there.  This can be exported to a spreadsheet in .CSV format if you want to alphabetize the names or store them for later reference.

There you have it.  Have you tried this before?  If not, give it a shot and tell us how it worked.

How have YOU been taking attendance with your online classes?

Z

ATTENTION:  I just learned that the Canvas LMS team learned about this option and they have built it into their attendance system.  I don't know anything more than that, but look into it.  Blackboard hasn't shown the foresight to incorporate it into their system.    2/15/21

Dr. Z's Guide to Teaching Using Zoom Breakout Rooms

 

One of the most important but often most daunting tools is the Zoom Breakout Room.  

The concept of Zoom Breakout Rooms is not difficult.  They can be the same as small group discussion in a physical classroom setting. 

The trick is which option to use for setting them up and then understanding the tips and tricks for running them smoothly.

This guide provides an easy-to-understand description of Zoom Breakout Rooms basics.  It has been updated to include the new 3rd option where students can select rooms on their own.

This will be followed up with a booklet on the pedagogical uses of Zoom Breakout Rooms to suggest a plethora of learning opportunities that can be provided using them. 

NOTE: This guide is a little out-of-date, but the updated version is coming soon. 

Click Here to Open the Guide.